A phone-friendly route into takeaway ordering
Southern fried chicken shop in Provo, Utah. When it comes to takeaway ordering, a visitor can go from the overview to a relevant inquiry without doubling back through the menu.
Job ticket
- Kitchen
- Southern fried chicken shop
- Where
- Provo, Utah
- Team
- 14 staff
- Run as
- One locally managed operation
- Kind of kitchen
- Fried chicken and wings shops
Working days to handover15
Where the kitchen started
Everything about takeaway ordering was organized for desktop browsing. On smaller screens the route to an inquiry was buried under introductory text.
What it was costing the team
With takeaway ordering, people gave up partway through the menu or called simply to ask where things were. Even the team struggled to direct someone to the right page without a desktop in front of them.
What we built
The fix, in the order a customer meets it
The mobile structure was flattened into a short path: an overview, delivery boundaries and current collection hours and a prominently labeled inquiry button. Sections were resequenced to match the questions people ask first.
On the ticket
- Mobile navigation
- Short page sections
- Visible contact action
- Readable text sizing
Items4
Where this lives in what we sell
- Pages that open instantlyCustom-coded pages served from the edge, 90+ PageSpeed guaranteed.
- Menu pages built to be cravedPhotos, prices and modifiers laid out the way a hungry visitor scans a menu.
- Digital menu and QR code pagesDigital menu and QR code page development for restaurants: real web pages instead of a slow PDF, kept current as a normal revision.
- Takeaway restaurant website designWebsite design for takeaway restaurants: a menu built to be craved, ordering that stays on your own site, and delivery zones shown honestly.
15
working days, content approval to handover
How the time was spent
Content approved
The clock starts when the kitchen signs off the content, not at purchase.
Build and staff review
The work is built, then checked by the staff who will use it before anything goes live.
Handover
15 working days after content approval, including staff review and handover.
What changed
When it comes to takeaway ordering, a visitor can go from the overview to a relevant inquiry without doubling back through the menu. Staff also have one tidy page to share when helping someone away from a desk.
Directing someone to takeaway ordering used to mean describing the menu over the phone. Now it is one link and one sentence.
Does your ordering page have the same gap?
We will look at your current site on the call and say plainly which of these problems it has, and which it does not.
Questions about this project
How long did this project take?
15 working days after content approval, including staff review and handover. For comparison, a new GetRestaurantSite site goes live in 7 days on Order Starter, and changes after launch are made within 2 to 5 working days.
What was built for this southern fried chicken shop?
The mobile structure was flattened into a short path: an overview, delivery boundaries and current collection hours and a prominently labeled inquiry button. Sections were resequenced to match the questions people ask first. The pieces used were: mobile navigation, short page sections, visible contact action, readable text sizing.
Can my kitchen get the same thing?
Work like this is part of how every site is built and managed, on every plan from $117 a month, with a $647 one-time build fee invoiced only after launch. The quickest way to see what applies to your kitchen is to book a demo.
Why is the business not named?
Clients are described by the kind of kitchen, the region and the size of the team only. The quote is the client contact's own words, used with permission.
See it built for your kitchen
Plans from $117 a month, a $647 build fee invoiced only after launch, domain and hosting included.
Book a demoOr email